403 Forbidden or No Permission to Access

The top reasons for this error are permissions or htaccess error.


The 403 Forbidden error means that your file has bad permissions. Directories and folders should be 755. Executable scripts within the cgi-bin folder must be 755. Images, media, and text files like HTML should be 644.

If your permissions were changed to 000, please email support@HostBangla.com and an administrator will help resolve this.
Only a security admin can fix this, as it is likely an abuse issue.


Please check the cPanel Error Logs for the exact cause of the error.

If you see an error that says "Options ExecCGI is off in this directory" or "Options FollowSymLinks off", then be sure the .htaccess file code is correct. In the file be sure all Options are preceeded with a + or - sign.

e.g. Options +ExecCGI -Multiviews
e.g. Options +Indexes +FollowSymLinks +Includes

If you see "client denied by server configuration" then this usually means bad permissions, but could also mean that the person is trying to look at a file that is never allowed, like .htaccess file. You cannot look at that file in your browser.

e.g. http://domain.com/.htaccess will always be 403

Other possibilities

The account may have IP Deny rules. Check in cPanel and make sure the customer is not blocking their own connecting IP.

The customer may have changed the Index Manager to No Indexing. This will cause a 403 error if their is no correct index page to load.

The error could be caused by our mod_security rules. Please contact us for further help.

Was this answer helpful?

 Print this Article

Also Read

Ticket wait times

Normally tickets are answered the same day, usually within a few hours. Tickets are addressed in...

3rd Party Scripts, common problems

Fantastico Installation Problems:If Fantastico says you cannot install more than one script to...

Why is my web site Suspended?

If your primary domain is suspended, there may be a late payment in our billing system.If the...

SQL errors

This is not an error you see in cPanel. This is the code you use to connect a php file to the...

Why is my server down?

I apologize for the inconvenience. Please submit a ticket for details.

Powered by WHMCompleteSolution